1. The Central Authority shall—
   1. protect, promote and enforce the rights of the consumers as a class, and prevent violation of consumers rights under this Act;
   2. prevent unfair trade practices and ensure that no person engages himself in unfair trade practices;
   3. ensure that no false or misleading advertisement is made of any goods or services which contravenes the provisions of this Act or the rules or regulations made thereunder;
   4. ensure that no person takes part in the publication of any advertisement which is misleading.
2. Without prejudice to the generality of the provisions contained in sub-section (1), the Central Authority may, for any of the purposes mentioned therein,—
   1. inquire or cause an inquiry or investigation to be made into violations of consumer rights or unfair trade practices, either suo motu or on a complaint received or on the direction of the Central Government;
   2. file complaints before the District Commission, the State Commission or the National Commission, as the case may be;
   3. intervene in any proceeding before the District Commission or the State Commission or the National Commission, as the case may be, in respect of any complaint involving violation of consumer rights or unfair trade practices;
   4. review the matters relating to and the factors inhibiting enjoyment of consumer rights, including safeguards provided for the protection of consumers under any other law for the time being in force and recommend appropriate remedial measures for their effective implementation;
   5. recommend adoption of international covenants and best international practices on consumer rights to ensure effective protection of consumers;
   6. undertake and promote research in the field of consumer rights;
   7. spread and promote awareness of consumer rights among the general public by educating them;
   8. encourage non-Governmental organisations and other institutions working in the field of consumer rights to co-operate and work in that field;
   9. mandate the use of unique and universal goods identifiers in such goods or class of goods as may be prescribed;
   10. issue safety notices to alert consumers against dangerous or hazardous or unsafe goods or services;
   11. advise the Ministries and Departments of the Central and State Governments on consumer welfare measures;
   12. issue necessary guidelines to prevent unfair trade practices and protect consumers interest.